CANCELLATIONS / AMENDMENTSIf the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client. All cancellations are to be communicated in written and advance amount is non refundable, besides the forfeiture of the deposit amount of the tour, a further charge will be levied as below mentioned.
- 30 days prior to departure of the tour, advance amount is non-refundable, advance will be charged.
- 30 days to 15 days prior to departure of the tour 50% of total tour cost.
- 14 days to 07 days prior to departure of the tour 75% of total tour cost.
- 07 days to 01 days prior to departure of the tour 100% of total tour cost.
PREPONE AND POSTPONE
- For postpone/Propone of tour packages are to be communicated in written and need to be inform us at least 7 days prior of tour date.
- INR 3000/- will be charged extra for prepone/postpone.
- Incorrect pricing and cancellation: - New Trail Tours reserves the right to refuse or cancel any booking placed for a hotel/package that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied. In the event the payment has been processed by New Trail Tours the same shall be credited to your bank account/credit card account and duly notified to you by email.
*IN CASE OF ACCIDENT, ILLNESS OR INJURY, THE MIST CARAVANS WILL NOT BE RESPONSIBLE IN ANY MANNER WHATSOEVER.